by Lori | Apr 3, 2012 | Medicare payment basics
Florida Medicare Telephone reopening requests via the IVR Medicare Part B interactive voice response (IVR) allows providers/customers to request telephone reopenings on certain claims. Features • This enhancement is designed to make your requests easier and faster to...
by Lori | Mar 30, 2012 | Medicare payment basics
Additional IVR instructions are available via our IVR Florida Medicare Part B Part B interactive voice response (IVR) operating guide 1-877-847-4992 First Coast Service Options Inc. (FCSO) strives to provide you with the most up-to-date automation features as...
by Lori | Nov 29, 2011 | Medicare payment basics
DME MAC A IVR User Guide – Using Touch-Tone Options The IVR is programmed to allow for the entry of all data using touch-tone in the event the user is unable to successfully speak to the IVR. These instructions detail how to use touch-tone to enter various types...
by Lori | Nov 26, 2011 | Medicare payment basics
COMPLETING THE ABN The revised ABN can be found at: http://www.cms.gov/BNI/02_ABN.asp The ABN is composed of five sections and 10 blanks, which must appear in the following order from top to bottom on the notice: Notifier (A) Provider...
by Lori | Nov 17, 2011 | Medicare payment basics
DME MAC A IVR User Guide – Appeals Options Appeals – Option 4 When the appeals option is selected, the IVR will request the following elements: • National Provider Identifier (NPI) • PTAN (10-digit supplier number) • Last 5 digits of the Tax...